With the advent of the Internet, your options for business marketing are virtually limitless. One major tool in this amazing arsenal is Facebook marketing and it can do a lot for your business in a very short time. In fact, with very little time and money, Facebook marketing can put your company on a fast-track to success!
Give away free items to loyal or potential customers. You should encourage your customers to join by offering a few free products to some of your subscribers. Make your winners viewable to maintain the legitimacy of your contest.
If you have a follower complaining on your Facebook page, try your best to resolve the issue publicly. This will let others know that you are a reputable business and will handle all of your obligations. If you cannot resolve a dispute with a customer publicly, try handling it in private.
Ask your fans to get involved in the conversation on your Facebook page. The more engagement and interactivity you have, the more likely you’ll gain more fans in the process. Let your current fans do some of the heavy lifting for you! Their conversation will generate interest from other people.
Respond to any comments in your inbox or on your wall. When a customer makes an effort to contact you, have the common courtesy of quickly responding to their questions. You would not ignore phone calls, so why would you ignore Facebook posts?
Keep your posts relevant. If you make kitchen appliances, everything you post about should have something to do with the kitchen. If you post too much about irrelevant things, the theme of your page will get lost and your bottom line could be affected as a result. It is important to stay on topic.
Try sending updates. Facebook Page Administrators can send messages to every person that “Likes” their page. When you have something valuable on your Facebook business page that your fans should know about, you can send them an update so that they’re aware of it. Be prudent with how often you do this by only sending updates to fans when it’s really important.
Don’t share irrelevant updates. You may want to talk about things in the news or talk about your personal life, but remember that’s not interesting to all of your followers. Use a separate personal account to share details about your personal projects.
Try to create a dialogue with your customers. Ask them what kinds of products are their favorite or if there is anything they would like to see added to your business. Try to keep the topics for dialogue positive. Do not ask them what was the worst experience they had with you or one of your products
Keep your audience as informed as possible regarding your products and services offered. While you don’t have to post 5 or 10 times every day, you should update your page regularly. Postings should be informative, short and engaging to keep the interest of your customers.
When using Facebook for marketing purposes, always maintain a high degree of professionalism. No matter how much you’d like to respond with an emotional viewpoint to customers, it’s always best to keep your personal opinion out of it. Act the same way you would if the customer were right there in your office.
Create a posting system for your day. Consistent posting is probably the biggest thing that you can do for your Facebook marketing, but if you don’t have a plan, it’s easy to forget to do it! Add this posting to your daily to do list, and never go a day without doing it.
Look for other brand’s best practices and learn from them. Facebook is not a new medium anymore. There are tons of companies dealing with Facebook marketing every single minute of the day. Look into what seems to be moving the needle, and figure out how your brand or company can be doing the same.
Contests are something to keep your followers interested in your page. When you reach a certain goal, give a freebie or special price to the winner. This will get you quite a few more subscribers and that also gives you the chance to have the winner review the prize they got if they enjoyed it.
Make your Facebook page consistent with your other media. As with any kind of marketing, individual efforts rarely pay off. Try to integrate your marketing as much as you can. Try to make the look and feel, messaging, etc. consistent across all platforms that you use. For instance, your email newsletters, Twitter feed, website, and Facebook page should all be similar to each other. This can boost the success of your campaign.
Before you launch a Facebook marketing campaign, prioritize your marketing goals. It’s important that your profile have a message and focus on targeting a specific action. For example, use it to increase sales with frequent promotions or to get people to buy a specific line of products. A general profile will not generate that much excitement, but one that buzzes with activity will!
Stay as active as possible on your Facebook marketing campaign. No matter how brilliant and beautiful your profile page is, it’s useless to your company if it’s not generated any interest to people. Post frequently and have a lot of personality in your statements; speak directly to your audience with a purpose. Your campaign will be more successful if you do!
Stay relative to your brand or niche whenever you post content to your Facebook marketing page. People visit your profile expecting to see pretty much the same topic discussed on a regular basis. If you tend to stray, they will never know what to expect and that can cost you viewership.
As you have read, spending just a little time and money on your Facebook marketing campaign can yield outstanding results quickly. Put the tips from this article to the test and see what a new profile can do for your company. In this day and age, your business needs every advantage it can get and Facebook can really put you on top!