Mobile marketing is a fast paced and exciting way to get the word out about your product or services. Since your contact is direct to the customer, you need to make sure you get it right the first time or risk making a bad impression, losing a potential sale, and quite possibly garnering an unfavorable business reputation. Read on for some valuable advice on mobile marketing done right!
Make it easy for your customers to share your mobile marketing message. Options such as discounts based on referrals or suggestions to forward a special offer to a friend can lead to increased word of mouth advertising. Many consumers look to friends and family for recommendations, so making it easy to share your mobile messages can significantly increase your customer base.
Negative impressions of your brand can spread like wildfire over the internet, so you want to attempt to jump out in front of negative buzz with a positive spin. Mobile marketing reaches a lot of people, and things can become popular or unpopular in a hurry. If something’s becoming unpopular, fix it before it catches on.
Even if someone subscribes to your messages, they may still want to unsubscribe for whatever reasons, so make it easy for them to do so. In every single message that you’re sending out via mobile marketing, make sure you’re including an unsubscribe link so that people can opt out if they choose.
Perhaps mobile users would like to be treated a little better than the average user, and perhaps you could make them feel as if they’re getting a little extra by subscribing to your mobile site or app. You can offer special rewards just for mobile users in order to increase the mobile side of your business.
Mobile platforms should drive visitors to your main site. Your campaign is about getting people to your home base or bringing them back to it. Your business should not rely on a mobile platform alone.
Even though you’re marketing in the mobile world, you still have to make sure that you keep improving your efforts outside of this realm. Allowing other areas of marketing to lapse and putting too much focus on mobile marketing will hurt your business, no matter how well your mobile marketing is doing. Use your calendar and task list to allot regular times for each kind of marketing campaign.
Make it easier for one recipient of your mobile marketing ad to send it and they probably will! Prior to polishing your promotions, make absolute certain that they are simple to forward to others and even include some incentive to the original recipient for doing so and you will have an instant ad booster!
When building your mobile marketing campaigns, test them out to be sure they work with all the major mobile platforms. Your efforts must work on as many popular devices as possible, or you’ll risk losing customers.
Be sure to lay claim to your business in each social network’s location pages. In mobile marketing, it’s all about location, location, location. Smart mobile devices, all have location awareness built into their systems, so users can tell what is around them. Make sure they can find you by claiming your page on sites, like Foursquare, Facebook Places, Gowalla and Google Places.
When you are sending a text, it is important to get right to the point. Tell your customer why you are messaging, what kind of deal you are offering, how it will help them out, and also how to take advantage of the deal. This will leave your customers a lot happier because you are not just wasting their time.
Keep it short. When advertising on a mobile platform, keep your messages short, crystal clear, and insistent. While more and more mobile devices have the capability to display long messages, the longer the message is, the less likely your potential customer is to read it. A brief and concise message is much more effective in engaging a reader.
The old rules of telephone marketing also apply to mobile marketing. The telephone call from a sales person during dinner time is one of the quickest ways to lose a sale and a customer. Time your marketing messages for mid-morning to early-afternoon. Do not send messages in the middle of the night or at dinner time.
Let your customers opt out. It is understandable that you want to keep all your contacts, but you have to give your prospective customers a way to stop receiving your texts. Give opt out instructions at the end of your texts or provide a link they can click on to stop future messages. This simple step can help to build respect for your business.
Design your site and messages with mobile marketing in mind. Loading speeds will likely be much slower than on a computer, and the screen is much, much smaller. Design your website with these considerations in mind, and also consider a dedicated site for mobile use. This consideration will make people more likely to buy from you, since they can view and use your site comfortably.
Consider spending some time composing your text. You have 160 characters to deliver your message use accepted abbreviations where it is possible. Be sure you don’t overdo it. If your customers need a texting dictionary to read your message, they probably won’t. Use clear letter codes such as “2” instead of “to”.
Have your customers engage in your marketing process. Many people love taking videos with their phones and uploading them to the internet. You can ask people to make short videos of all the different ways to use your product and post these on your website. People will feel recognized for you showing there movie and you will be getting more advertisement.
There is so much to consider when taking your business to the mobile marketing arena and so much at stake. Hopefully this article has shed some light on the process and given you some smart tips on how to give your business the right exposure using mobile marketing while avoiding some of the mistakes that could really cost you!